Frequently Asked Questions
Find quick answers to your most frequently asked questions.
Top Questions
Find answers quickly from our support team.
1
Where is SNN Marine based and where do you ship?
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PT. Sumber Niaga Nusantara is headquartered in Jakarta, Indonesia, with a service centre in Batam. We supply marine equipment to ship owners, fleet operators, and shipyards across Indonesia and Southeast Asia. International orders can be accommodated — contact our team for shipping arrangements to your port of requirement.
2
What is the lead time for marine equipment orders?
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Lead times vary by product. Stocked items — including standard mooring ropes, anchor chains, anodes, and cables — are available for fast dispatch. Custom or specialised equipment, including cranes, davit systems, and hydraulic machinery, typically requires 2–8 weeks depending on specification and manufacturer lead time. Contact us with your requirements for a specific delivery estimate.
3
Can SNN Marine source OEM parts for specific vessel equipment?
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Yes. SNN Marine can source OEM and compatible spare parts for a wide range of marine equipment brands. Provide us with the equipment make, model, and part number and our team will advise on availability and lead time. We have procurement relationships with manufacturers and distributors in Indonesia, Japan, and China.
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